Reputation Builder

Reputation Builder

In today's digital era, online reviews have a significant impact on buying decisions, with 90% of customers being influenced by them. Reputation Builder consolidates all your online reviews, allowing you to monitor customer feedback and address issues promptly. With easy access to this information, you can improve your products or services and ensure customer satisfaction. By actively managing your online presence, you can maintain a positive brand image and build trust with your audience. Take control of your reputation with Reputation Builder and deliver exceptional experiences that drive customer loyalty.

What can I do with Reputation Builder?

Manage Your Presence

Effortlessly manage your online presence by obtaining essential Name, Address, and Phone Number (NAP) data from the most important local directories. Easily identify inaccurate and duplicate citations that could impact your search rankings, ensuring a consistent and trustworthy online profile.

Monitor Your Reviews

Conveniently track and respond to your online reviews in one centralised location. We monitor your reviews on a daily basis across all the significant review sites. Regular email notifications keep you informed about new reviews, allowing you to promptly address customer feedback as soon as it is received.

Analyse Sentiment

Sentiment analysis provides a comprehensive overview of your customers' opinions. Gain insights into the sentiment expressed in reviews and customer feedback, allowing you to gauge their overall sentiment. Additionally, our system highlights frequently encountered positive and negative keywords, enabling you to efficiently identify and address prevailing issues.

Collect Customer Feedback

Maintain a positive online reputation by utilising our customisable online feedback site to gather valuable customer feedback. Effectively sort through positive and negative comments, swiftly resolving any issues or complaints before they escalate into negative online reviews. By taking proactive measures, you can safeguard your reputation and ensure customer satisfaction.